L89 bd Terms & Conditions — Please Read Before Using Our Service

1 Definitions & General Information

These Terms & Conditions l89 bd (hereinafter referred to as the "Platform", "we", or "l89 bd") and its users ("User", "Member", or "Player").

L89 bd is an online gaming and Sports Betting platform offering world-class entertainment to players in Bangladesh. Our platform features slots, Live Casino, Sports Betting, crash games, and more.

Key definitions used in these Terms & Conditions are as follows:

• "Account" — your personal gaming account registered with l89 bd.
• "Balance" — the total amount of funds held in your account.
• "Bonus" — additional credits or free spins awarded for promotional purposes.
• "Wagering Requirement" — the total amount that must be wagered before a bonus can be withdrawn.
• "KYC" — Know Your Customer — the identity verification process.
• "Service" — all gaming and related services provided through l89 bd.

2 Registration & Eligibility

To register and use our services on l89 bd, you must meet the following requirements:

• You must be at least 18 years is required. l89 bd services are strictly prohibited for minors.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• Each individual is allowed only One Account No. Holding multiple accounts is against our rules.
• All information provided at the time of registration must be truthful and accurate.
• You must confirm that you are of sound mind and are participating in gaming of your own free will.

A valid phone number and email address must be provided at registration. This information will be used for account verification, password recovery, and important notifications.

3 Account Usage & Responsibility

The security of your l89 bd account is entirely your responsibility. Never share your password with anyone, and always log out after using a public device.

• Your account is for personal use only — sharing it with or allowing others to use it is not permitted.
• Selling, renting, or transferring your account is strictly prohibited.
• Any unauthorized access to your account must be reported to l89 bd Support immediately.
• You are responsible for all activity carried out on your account.

L89 bd will never ask for your password or bank PIN via email, phone, or chat. If you receive any such request, treat it as fraudulent and contact us immediately.

4 Deposit & Payment Policy

Deposits on l89 bd can be made via bKash, Nagad, Rocket, and other Bangladeshi payment methods. All deposit transactions are secure and encrypted.

• Only accounts registered in your own name may be used for deposits.
• Deposits from third-party accounts are not accepted and will be returned.
• If the deposit amount is incorrect, processing may be delayed.
• If a deposit does not appear in your account, please contact support with your payment reference number.

5 Withdrawal & KYC Verification

To withdraw funds from l89 bd, you must first complete the KYC (Know Your Customer) verification process. This is a one-time process that confirms your identity.

The following documents may be required for KYC:

• A scanned copy of your National ID (NID) or passport.
• Selfie or live verification photo.
• Proof of payment account ownership (if required).

• The minimum withdrawal amount is BDT 500.
• Withdrawals must be made to the same payment method used for the original deposit.
• Withdrawals may be held if bonus wagering requirements have not been met.
• L89 bd reserves the right to place withdrawals on hold pending additional verification for any suspicious transactions.

6 Bonus & Promotion Terms

L89 bd offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which should be read carefully before claiming.

General Bonus Terms:

• Welcome Bonus: New members receive a 150% bonus on their first deposit. A minimum deposit of BDT 500 is required to claim the bonus.
• Wagering Requirement: Bonuses typically come with a wagering requirement of 15x to 30x. Specific bonus terms can be found on the Promotions page.
• Duration: Wagering requirements must be met within 30 days of the bonus being issued, otherwise the bonus will be forfeited.
• Game Restrictions: Some games do not contribute 100% toward bonus wagering. Details are specified in each bonus's terms and conditions.
• Maximum Bet: A maximum bet of BDT 500 per round is allowed when using bonus balance.

7 Gaming Rules

All game outcomes on l89 bd are determined by a Certified Random Number Generator (RNG). Every result is completely random and beyond anyone's control.

• If a technical error occurs during gameplay, the affected round will be voided and your balance will be restored.
• In the event of a disconnection during a Live Casino game, the outcome will be determined in accordance with the applicable game rules.
• In Sports Betting, if a match is cancelled, your stake will be refunded.
• In any dispute regarding game rules, the decision of l89 bd is final.
• The maximum payout limit for any game is specified in that game's information.

8 Prohibited Activities

L89 bd is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited:

• Using bots, scripts, or automated software to play games.
• Exploiting game glitches or bugs to gain an unfair advantage.
• Using the Platform for money laundering or any illegal financial transactions.
• Bonus abuse — exploiting the bonus system for unfair gain.
• Harassing, intimidating, or defrauding other players.
• Attempting to hack or compromise the platform's security systems.
• Opening an account using false personal information.

9 Account Closure & Suspension

L89 bd reserves the right to temporarily suspend or permanently close accounts in the following circumstances:

• In the event of a Terms & Conditions violation.
• In cases of suspicious or fraudulent activity.
• If KYC verification has not been completed, or if false information has been provided.
• If the account has been inactive for an extended period (more than 12 months).
• At your own request (self-exclusion).

Users may request account closure at any time. Any remaining balance will be returned after the required verification is completed. However, if the account is closed due to a rule violation, the balance may be forfeited.

You have the right to appeal any account closure decision. Contact our support team and submit the necessary evidence to initiate an appeal.

10 Responsible Gaming

L89 bd believes gaming should be a form of entertainment — not a source of income. We encourage all players to enjoy gaming responsibly.

• Deposit limits, session limits, and loss limits are available to set.
• Self-Exclusion — you have the option to temporarily or permanently exclude yourself.
• If you notice signs of problem gambling, our support team is ready to help.
• Users under 18 years of age will not be permitted to open an account.

11 Privacy & Data Protection

L89 bd takes the privacy of your personal information very seriously. We do not sell your data to any third parties. To learn more about how your data is collected and used, please refer to our Privacy Policy Read.

• Your personal information is used solely for service delivery and legal compliance purposes.
• All data is secured via SSL encryption.
• Information may be shared in response to valid requests from legal authorities.
• You have the right to request deletion of your data; however, certain information may be required to be retained for legal compliance.

12 Changes & Updates to Terms

L89 bd reserves the right to update or modify these Terms & Conditions at any time. Registered users will be notified by email, and the "Last Updated" date at the top of the page will reflect any changes.

Continued use of the platform after any changes are made will be considered acceptance of the updated Terms & Conditions. We recommend visiting this page regularly.

If any terms are unclear or you need further information, please reach out to our support team. We are always ready to help.