Responsible Gaming

L89 bd Responsible Gaming — Play Safe, Play Happy

Gaming is for fun — not stress. l89 bd believes ensuring a safe and responsible gaming environment for every player is our greatest responsibility.

18+ Age Verification Required
24/7 Providing Support
100% Self-Control
No Minors Allowed
Set Personal Limits
Self-Exclusion Benefits
Professional Support
Our Commitment

Why is responsible gaming important?

Online gaming has become a popular form of entertainment for millions of people. But like any form of entertainment, it can lead to problems when not approached responsibly. l89 bd firmly believes that gaming should be a source of fun and an opportunity for extra earnings — never a cause of financial or emotional stress.

The essence of responsible gaming is knowing your limits, sticking to your budget, and not letting gaming take priority over other areas of your life. At l89 bd, we are committed to creating an environment where every player can enjoy gaming comfortably and safely.

Our responsible gaming policy is more than a set of rules — it is a culture woven into every part of our platform. From deposit limits to self-exclusion, every tool is right at your fingertips, ready to use whenever you need it.

Our commitment at l89 bd: We will never take any action designed to push you beyond your limits. Your wellbeing comes before our business interests.
Responsible Gaming Principles
Stay Within Your Budget
Accepting losses without chasing them
Stick to Your Time Limits
Never bet with borrowed money
Put Family & Friends First
Take a Break When You Need One
Never Under 18
Protection Tools

L89 bd Responsible Gaming Features

L89 bd provides multiple powerful tools to keep you safe — all fully within your control.

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Any request to increase a limit is subject to a 72-hour cooling-off period.

Session Time Limit

Decide in advance how long you want to play in a single session. Once the time is up, l89 bd will automatically end your session. Time awareness is one of the most effective ways to game responsibly.

Loss Limit

Decide in advance how much you are comfortable losing over a set period. Once you hit that limit, no further bets can be placed for the remainder of that period. It is the most effective way to keep financial losses in check.

Reality Check Alerts

During gameplay, l89 bd will regularly remind you to take a break. Details like how long you have been playing and how much you have won or lost help you make informed, responsible decisions.

Self-Exclusion Benefits

Temporarily or permanently close your account — the choice is yours. Options include 6 months, 1 year, or forever. Once self-exclusion is active, marketing emails will also stop.

Professional Support Connection

We have direct connections with professional organizations that help with gaming addiction. If you wish, our support team can guide you toward specialist assistance.

Self-Exclusion

How does self-exclusion work?

Self-exclusion is the most powerful responsible gaming tool available. If you feel your gaming is getting out of control, take this step. Your account can be suspended temporarily or permanently in just a few simple steps.

1
Go to Account Settings

After logging in, click your profile icon in the top right corner and go to the "Responsible Gaming" option.

2
Choose Self-Exclusion

Select the "Self-Exclusion" option. You can choose to exclude yourself for 30 days, 6 months, 1 year, or permanently.

3
Confirmation

Confirm your decision. A confirmation email will be sent. The exclusion cannot be reversed before the selected period ends.

4
Get Help

While self-exclusion is active, our support team is always ready to connect you with professional help.

Permanent self-exclusion cannot be reversed once activated. Please make this decision carefully.
Warning Signs

Signs of Problematic Gaming

The following signs may indicate that gaming is having a negative impact on your life:

  • Chasing losses by placing more bets to win back what you've lost
  • Hiding your gaming activity from family or friends
  • Repeatedly spending beyond your set budget
  • Feeling restless or irritable when you try to stop gaming
  • Prioritizing gaming over work, studies, or personal relationships
  • Betting with borrowed money or funds that belong to someone else
  • Turning to gaming to cope with stress or anxiety
  • Tried to cut back on gaming multiple times but have not been able to
If you recognize three or more of the signs above in yourself, please seek support immediately. Asking for help is not a weakness — it takes real courage.
Self-Assessment

Are your gaming habits healthy?

Take a moment to reflect on the questions below. This is not a test — it is simply an opportunity to check in with yourself.

1
Have you gone over your set budget while gaming in the past month?
2
Have you ever felt the urge to keep playing after a loss to try to win your money back?
3
Have family or friends ever expressed concern about your gaming?
4
Is gaming interfering with your work or family responsibilities?
5
When you're bored, lonely, or stressed, is gaming the first thing that comes to mind?
6
Have you been hiding how much you gamble from the people around you?
Results Analysis: If one or two answers are "Yes" — stay cautious and set limits. Three or more "Yes" answers? Talk to our support team.
Your Controls

Take Control of Your Own Gaming

Time-Based Break

Take a break from gaming for 24 hours, 7 days, or 30 days. During this time your account will be locked and you won't receive any notifications.

Set Betting Limits

Set a maximum amount you are willing to place on a single bet. If you try to exceed this limit, the system will automatically block the wager.

Live Spend Tracking

View your wins, losses, and total spend in real time. Transparent data helps you make informed decisions and stay in control of your finances.

Smart Alert System

L89 bd will automatically send you alerts as you approach your set limit — separate notifications at 70%, 90%, and 100%.

How do I change my limits? You can lower your limits at any time from Your Profile > Responsible Gaming section — effective immediately. However, increasing a limit requires a 72-hour cooling-off period.
Minor Protection

Strictly Prohibited Under 18

Keeping minors completely away from gaming is one of the core pillars of responsible gaming at l89 bd. We believe protecting children and young people is not just our responsibility — it is our moral commitment.

Age verification is mandatory at registration, and identity documents are checked during the KYC process. If an account is found to belong to a minor, it will be closed immediately and all deposited funds will be returned.

If you suspect your child is using l89 bd, please contact our support team immediately. We will take action within 24 hours.
Advice for Parents:
  • Use parental control software on computers and mobile devices.
  • Have open conversations with your child about their online activity.
  • Never share your bank or mobile banking account password with anyone.
  • Raise awareness about the risks associated with online gaming.
Help Center

Get Professional Support

Gaming addiction is a recognized mental health condition. Seeking professional support rather than facing it alone is always the wisest choice. l89 bd will be by your side every step of the way.

L89 bd Live Chat Support

Our trained support agents are available 24/7, every day of the week. Don't hesitate to reach out if you're struggling with gaming.

Contact via Email

For any responsible gaming enquiries, email us at [email protected]. We will respond within 24 hours.

Professional Counselling Referral

If needed, we can refer you to a mental health professional or a gambling addiction specialist.

FAQs

Responsible Gaming — Frequently Asked Questions

No, your balance remains safe when you self-exclude. Once the exclusion period ends (for temporary exclusions), you will be able to withdraw your remaining balance. However, no gaming activity is permitted while the exclusion is active.

Requests to lower your deposit limit take effect immediately. However, requests to increase your limit are subject to a 72-hour cooling-off period — this protects you from making decisions driven by emotion.

Our support chat is completely confidential. Your identity and conversations are never shared with third parties. Reaching out for help is a sign of courage, not weakness.

Start with an empathetic conversation — no criticism. You can show them the responsible gaming section on l89 bd, reach out to our support team together, or encourage them to seek professional help.

No. When you permanently self-exclude, your name, email, phone number, and ID details are added to our exclusion list. Any attempt to open a new account using the same information will be automatically rejected.

Yes, completely free. Deposit limits, session limits, breaks, self-exclusion — all tools are free and accessible to every registered l89 bd member. Using them will not affect any of your bonuses.
Start Safe

Play Responsibly — Join l89 bd Today

Use our responsible gaming tools to enjoy gaming safely. Register now and claim a 150% welcome bonus — in a fully secure environment.

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